Refunds and Handling Returns
To make sure XKL Worldwide serves you and other buddies at Xkl2u.com better, we do not honor cancellation and/or refund once your order is placed.
Refund of the Items XKL Worldwide offers refund of the item’s amount to you if you meet the following conditions: · The item you want to buy is out-of-stock
Returns XKL Worldwide does not handle returns currently.
Missing & Broken items
You are highly encouraged to check the content of the parcel before signing the shipping bill. If you do not receive certain items of your order, within 24 hours, please do the following and we shall investigate further:
- Make a remark at the shipping bill about what items are missing before signing.
- Keep the shipping bill and take a photo of it.
- Keep the entire shipping parcel (must be everything including the boxes) and take a photo of it showing the total weight of the shipment.
- Send the photos to firstname.lastname@example.org, stating your order number, the name and link of the missing item.